Entries by Joss Frimond

10 tips to improve your language course evaluation questionnaires

In language training we tend to give out our end-of-course evaluation questionnaires routinely, yet if done correctly there are real opportunities to get a wealth of quality control and marketing information. Don Kirkpatrick Back in 1959, the US Training and Development Journal asked Don Kirkpatrick to write an article on Training Evaluation, based on the ideas […]

Error management in language training marketing

Analysis of your web marketing is incredibly important, including knowing when to learn from your mistakes. It is no different for your language school. DEFINITION OF INSANITY Albert Einistein is quoted as saying that “Insanity is doing the same thing over and over again and expecting different results.” Here are some examples of my insanity in […]